Deliverables Roadmap
This roadmap outlines the module sequence and professional deliverables for the SingTech consulting engagement. Dates may vary by term.
Deliverables Roadmap
Modules 1–7: deliverable sequence for the SingTech consulting engagement.
MBA 687 Visual Library
The visuals are grouped by where they enter the course. This replaces the legacy standalone infographic page and makes it easier for another instructor to see not only the graphic itself, but also its instructional purpose.
What do we mean by organizational change?
These infographics establish a shared language for organizational change before introducing specific models and tools.
Defining Organizational Change
Introduces innovation, adoption, diffusion, different orders of change, and the organizational realities through which change must survive.
Leading Change: Urgency to Culture
A concise visual summary loosely based on John Kotter's change-management philosophy: urgency, vision, support, momentum, and cultural reinforcement.
Diagnosing before prescribing
These infographics help students separate symptoms from deeper systemic causes.
Root Cause Analysis: The 5 Whys
Introductory visual for RCA using a SingTech trust example.
SingTech Employee Retention Fishbone
One possible cause-and-effect map of the retention problem and a prompt for deeper investigation.
From stakeholder categories to influence networks
These infographics introduce stakeholder roles and show how influence networks extend beyond a simple list around a focal organization.
Four Roles Stakeholders Play in Change
Defines Opinion Leaders, Connectors, Counselors, and Journalists and their roles in organizational change.
Stakeholder Theory: The Traditional & the Complex
Extends the classic focal-organization view with dense networks, centrality, boundary spanners, multiple identities, and stakeholder-to-stakeholder interaction.
Seeing value, waste, and flow
These infographics explain LEAN principles, value, waste, and the logic behind current-state and future-state redesign.
Five LEAN Principles
Define value, identify the value stream, create flow, establish pull, and pursue perfection.
Non-Value Add Analysis
A visual distinction among Value Add, Business-Required Non-Value Add, and Non-Value Add.
How will we know the change worked?
A metrics-oriented resource for connecting implementation activity to evidence of progress and success.
Measuring Our Change Success
Supports implementation and evaluation by encouraging students to define meaningful indicators rather than relying on activity completion alone.
Communicating throughout the change initiative
Use this visual to consider communication types for Deliverable #7. Adapt the examples to SingTech and identify the objective, medium, frequency, owner, deliverable, and format for each communication.
Communication Plan Elements
Hover to magnify. Click to open the full-size static page.