Leadership

Meet the North American leadership team guiding operations, customer success, sales alignment, and financial stewardship across the region.

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Featured leader

Dirk Ekuts

Vice President, North America

Dirk Ekuts leads SingTech’s North American operations, driving strategic direction, regional execution, and alignment with broader company goals. He plays a central role in connecting business priorities to operating performance as SingTech continues to build its footprint in the U.S. market.

Leadership focus

  • Strategic growth and expansion in North America
  • Operational coordination across customer-facing functions
  • Alignment between regional execution and company priorities

Jennifer Lin

Sales Manager

Jennifer Lin manages sales operations, marketing coordination, and cross-departmental alignment that supports business development across the North American market.

  • Sales operations and pipeline support
  • Marketing campaign coordination
  • Cross-functional collaboration

Robert Johnson

Accounting Manager

Robert Johnson oversees financial processes, compliance activities, and internal systems that support sound business operations and effective reporting.

  • Financial oversight and controls
  • GAAP-aligned process support
  • Systems and workflow improvement

Emily Nguyen

Customer Success Manager

Emily Nguyen leads customer service quality, performance standards, and service improvement initiatives that help strengthen client experience across the region.

  • Customer experience and service quality
  • Team performance support
  • Operational consistency in service delivery

David Patel

Customer Success Coordinator

David Patel supports call center operations, monitors service metrics, and works directly with frontline teams to sustain effective customer support execution.

  • Call center operations support
  • Frontline coordination and reporting
  • Performance metric monitoring